The Nova Host

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Privacy Policy

Last Upated : 04/02/2024

Welcome to The Nova Host, your trusted partner for hosting and domain services. This privacy policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of this policy.

We Collect

Account Information: When you create an account, we collect your name, email address, and other necessary details to provide our services.

Payment Information: To process payments, we collect billing details, such as credit card information or other payment methods. We use secure third-party payment processors to handle this information.

Usage Data: We may collect data on how you interact with our services, including log files, IP addresses, and browser information.

We Use Your Information

Service Provision: We use your personal information to provide and improve our hosting services, process payments, and communicate with you about your account. 

 Customer Support: Your information may be used to provide customer support and address inquiries or concerns.

Marketing: With your consent, we may send you promotional emails about our services, updates, and special offers. You can opt-out of these communications at any time.

 Legal Compliance: The Nova Host uses your personal information and data, and we reserve the right to do so. You are not allowed to file a legal case or take legal action against us for using your data. We utilize your data for research purposes to understand our audience categories better. It’s important to note that you do not have the right to pursue legal action in this regard.

The Nova Host uses your data personally after your hosting expires or is suspended. You do not have the right to initiate any legal action because you have agreed to our terms and conditions and privacy policy.

Information Sharing

Third-Party Services: We may use third-party services to facilitate our services, such as payment processors.

Legal Requirements: We may disclose your information if required by law or in response to a legal request.

Account Creation

Before signing up with The Nova Host, it is crucial that you read and understand this point as it holds utmost importance.

  1. During the account creation process on The Nova Host, it is imperative to provide legal information. Users do not possess the right to alter account details, including name, number, or address. The Nova Host retains the right to request verification through a legal document at any given time. It is crucial to use legal and original information during the account creation process. Failure to adhere to this may result in the permanent suspension of your account, and we won’t be able to assist you in such cases.
  2. The Nova Host consistently verifies the initial information provided during the signup process. We do not accept any edits or changes made after signup. In the event of an account or services suspension, no refund or compensation will be provided. The Nova Host reserves the right to use suspended domains for personal purposes.
  3. The Nova Host reserves the right to request account verification at any time. It is mandatory to complete the verification process within the next 24 hours; failure to do so may result in the suspension of your account. In such cases, no refunds or compensations will be provided, and this condition is in accordance with our privacy policy, which you agree to by using our services.
  4. If you have added a company name to your account, it is necessary to provide a legal company registration document such as the Certificate of Incorporation (COI) or Company PAN Card. Failure to do so will result in the permanent blocking of your account, and we reserve the right to use your data and domain for personal purposes.
  5. The Nova Host reserves the right to suspend your account or services at any time without prior notification or email. If your hosting service is terminated, we cannot provide any backups. Additionally, we retain the right to use client data after suspending or terminating services, especially if the user chooses not to renew. Please be aware of these terms and conditions.

Contact Us

If you have questions or concerns about this privacy policy, please contact us at support@thenovahost.com or +918815814201

Privacy Policy Changes

The Nova Host reserves the right to change the privacy policy at any time. If you are using our services, please take note of this point as it is important.